Order & Shipping

How do I place an order?
You can place an order through our website by adding products to your cart and proceeding to checkout. You can also place an order by contacting us via email or phone.

What is the shipping process?
Once your order is placed, it will be shipped within 5-7 working days. You will receive email and WhatsApp notifications with your shipping details and a tracking number.

Can I cancel or modify my order?
Please contact us as soon as possible if you wish to cancel or modify your order.
Cancellation is allowed within 24 hours of placing the order or before the order status changes to ‘Processing’ (i.e., before shipment is confirmed), whichever is earlier.

Payment & Returns

What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express.

What is your return policy?
At Nargis Fashion, we ensure the quality of our products through careful inspection and packing.
If you receive an incorrect product, wrong size, or a defective item, please contact us within 3 days of receiving your product to initiate a return. Your satisfaction is our priority.

Can I exchange my item for a different size or color?
Yes, we offer exchanges for different sizes or colors if requested within 3 days of receiving your product.
Please contact us promptly to assist you through our Exchange Policy.

Product & Quality

What materials are used for your products?
We use only the finest materials, including silk, cotton, chiffon, and georgette, ensuring high quality and durability.

How do I care for my Nargis Fashion products?
We recommend dry cleaning your Nargis Fashion products to maintain their quality and beauty.

Can I customize my product?
Yes, customization options are available for certain products. Please contact us directly to inquire about customization services.

Account & Login

How do I create an account on Nargis Fashion?
Simply click on “Sign Up” on our website and fill out the required information to create your account.

I forgot my password. How do I reset it?
Click on “Forgot Password” on the login page and follow the instructions to reset your password.

Can I change my account information?
Yes, you can update your account details by logging into your account and selecting “Edit Profile.”

Other

How do I track my order?
You can track your order by logging into your account and viewing your “Order History.” You will also receive email updates with your tracking details.

Do you offer discounts or promotions?
Yes! We frequently offer discounts and promotions. Follow us on social media or subscribe to our newsletter to stay updated on our latest offers.

Can I purchase Nargis Fashion products in-store?
Absolutely! You are welcome to visit our store:
D-36 Basement, Central Market, Lajpat Nagar-2, New Delhi – 110024.
We look forward to seeing you!

Disclaimer

Nargis Fashion is not responsible for any damages or losses resulting from the misuse of our products.
While we strive to provide accurate information on our website, occasional errors may occur